1. Introduction
At Macro Friendly Food, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our mobile application.
By using our app, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Use our recipe browsing and meal planning features
- Save favorite recipes and create meal plans
- Contact us with questions or support requests
- Participate in surveys or provide feedback
- Use our in-app support ticket system
This information may include:
- Name and email address
- Profile picture (optional)
- Dietary preferences and restrictions
- Health and nutrition goals
- User-generated content (reviews, comments, meal plans)
- Support ticket information and communication history
Automatically Collected Information
When you use our app, we automatically collect certain information about your device and usage patterns, including:
- App usage statistics and analytics
- Device information (type, operating system, unique device identifiers)
- Log data (IP address, access times, app crashes)
- Authentication tokens and session data
- Recipe interaction data (favorites, searches, views)
- Meal planning activity and preferences
- Offline app usage patterns
Local Device Storage
Our mobile app stores certain information locally on your device using secure storage mechanisms (AsyncStorage):
- Authentication tokens (encrypted)
- Cached recipe and meal planning data for offline viewing
- User preferences and app settings
- Favorite recipes and saved meal plans
- Support ticket history
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our app services
- Authenticate users and maintain secure login sessions
- Personalize your nutrition recommendations and content
- Enable offline access to recipes and meal plans
- Send you important app updates and notifications
- Provide customer support through our ticket system
- Improve our app functionality and user experience
- Analyze usage patterns to enhance our services
- Respond to support inquiries and technical issues
- Comply with legal obligations and protect our rights
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our app (under strict confidentiality agreements)
- Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- With Your Consent: We may share information for any other purpose with your explicit consent
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Your data is encrypted in transit and at rest using industry-standard encryption protocols. Authentication tokens are securely stored on your device using encrypted storage mechanisms. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
You can request deletion of your account and associated data at any time through the app settings or by contacting our support team. When you delete your account:
- All server-stored personal data is permanently deleted
- Cached data on your device is automatically removed when you uninstall the app
- Support ticket history can be deleted upon request
7. Offline Functionality and Data Synchronization
Local Data Storage
Our app provides offline functionality by caching certain data on your device:
- Recipe content and nutritional information
- Saved meal plans and favorite recipes
- User preferences and app settings
- Authentication credentials (securely encrypted)
Data Synchronization
- Data is synchronized between your device and our servers when connected to the internet
- You can control which data is cached offline through app settings
- Cached data is automatically refreshed when you're online
- All offline data is encrypted and stored securely on your device
App Uninstall
When you uninstall the app, all locally stored data is automatically removed from your device. However, your account data remains on our servers unless you specifically request account deletion.
8. Third-Party Services
Our app uses the following third-party technologies and services:
- React Native Framework: For cross-platform mobile development
- Navigation Libraries: For in-app navigation functionality
- UI Component Libraries: For user interface elements
- Nutrition Databases: For recipe and nutritional information
These services may have their own privacy policies. We do not use tracking services like Google Analytics or crash reporting services like Firebase Crashlytics.
9. Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you become aware that a child has provided us with personal data, please contact us immediately, and we will take steps to remove such information.
10. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
- Objection: Object to processing of your data
- Restriction: Request restriction of data processing
Mobile App Specific Rights
- Data Export: Request a complete export of your recipes, meal plans, and account data
- Offline Data Control: Manage what data is cached locally on your device
- Account Deletion: Delete your account and all associated data through app settings
- Support History: Access and manage your support ticket history
To exercise these rights, please contact us using the information provided below.
11. Cookies and Tracking Technologies
Our mobile app does not use traditional web cookies. However, we use similar technologies to enhance your experience:
- Secure Storage: To remember your login status and preferences
- Local Caching: To enable offline functionality and improve performance
- Session Management: To maintain your authenticated state
- App Analytics: To understand usage patterns and improve our services
You can control some of these features through your device settings and app preferences.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
13. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy in the app
- Updating the "Last updated" date
- Sending an in-app notification for significant changes
Your continued use of the app after changes become effective constitutes acceptance of the revised policy.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Macro Friendly Food
General Support: contact@macrofriendlyfood.com
In-App Support: Use the support ticket system within the mobile app
Website: https://macrofriendlyfood.com/contact-us/
We will respond to your inquiry within a reasonable timeframe and work to address any concerns you may have about our privacy practices.
This privacy policy is specifically designed for the Macro Friendly Food mobile application and reflects our commitment to protecting your privacy while providing you with the best possible nutrition and meal planning experience.